Charities and helplines

As a volunteer you should not give people direct advice yourself. If you are helping someone who needs advice, you should refer them to a professional or official service so they can get the help they need. 

 

This page is a list of places you can direct people to. It is not a complete list. If you can't find what you are looking for in this list, do your own research, then tell us of any useful new resources you find. There are lots more resources on the NHS and council websites.

 

NHS list of conditions

Hackney Council list of services

 

Volunteers also need to remember to look after themselves. These resources are as much for volunteers as they are for service users.

Mental health

Abuse (child, sexual, domestic

violence)

Bereavement

Crime victims

Parenting

Relationships

Older People

Money, benefits and general advice

Carers

Safeguarding

Housing

Food

LGBT+

Migrants

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